A variety of things can go wrong with vending machines. We are always prepared for the worst-case scenario. We have a staff of vending service specialists on call to assist you and make sure your vending machines are always functioning properly. We take proactive preventative measures to ensure that your vending machines are working year round. Any time a vending machine is broken or runs empty money revenue is being lost. That’s why it is important to have a service department that is well managed, detail oriented and willing to do the follow up necessary to correct any problems that may come up.
Please contact us if you experience a problem with your vending machine. We are available on a 24/7 basis through our website. When you contact us, your service order is logged into our database and your vending machine is flagged in our SureVend system. We can have your issue corrected within 2-3 business days and we will follow-up with you to make sure that your service order was corrected.